Chapter: 01 Introduction to On-Page Optimization
Almost 90% of consumers turn to search engines when seeking out information on new products and services. With 60% also claiming to click on a search ad every week, digital marketers know that paid search advertising can be a powerful tool for brands to boost site visibility, generate leads, and get their business in front of those who are already searching for similar products and services.
Unlike other forms of digital advertising, Google Ads allows you to reach your target audience at the exact moment they are looking for a solution. The more relevant your ad is to their search query, the more likely they are to click, visit your website, and move down the sales funnel toward conversion.
Although SEO is a great way to drive traffic and site visits to perpetuity, 46% of total clicks on Google go to the top three paid ads, meaning paid search ads intercept nearly half of the clicks away from organic search results. For this reason, brands that incorporate PPC marketing alongside search engine optimization are better positioned to increase market share and build their brand awareness in less time.
But if your Google Ads campaigns are not designed well, the more you spend, the more you lose. Even seasoned digital marketers can have a hard time designing profitable campaigns, particularly in industries with high CPCs. Having the knowledge-base to create optimized, hyper-targeted campaigns will get you better results and make more out of your search marketing budget.
This ebook is a collection of insights I’ve gathered from investing over $50-million dollars into Google Ads for dozens of brands in multiple vertices over the past decade. My advice to newcomers hoping to use paid media to enter a market is to not over-rely on Google Adwords recommendations, but to learn the nuances of campaign structure and audience targeting in order to make high-performing, scalable paid media campaigns that benefit your brand.
There are a variety of factors that play into successful PPC campaigns, and having the right strategy can be the difference between Adwords success or a costly Adwords account billing. If you’ve done your homework and your site is ready, PPC can help you break into a market with grace and ease, provided your analytics are set up properly and you can accurately quantify ROI.
With PPC campaigns, you are "renting” visits to your site in the short term rather than earning them organically. Once your budgets are exhausted, you no longer get any traffic or benefit. If your advertising is profitable, you’re able to recycle your ad budget and redeploy it. For this reason, it's ideal to pair any new campaign you pursue with a robust SEO strategy so there are still clicks that come from search once your budget runs out.
Google Ads is a great way to simultaneously test two things: 1) Your website’s conversion funnel and 2) Your keyword targeting. When designed correctly, your unit economics on your PPC campaigns will be profitable, allowing you to buy traffic from Google and then monetize for more than it cost you.
Buying traffic from Google Ads or Bing ads can also be used as a learning tool to prospect traffic quality for specific keywords before targeting them in SEO. It also helps test whether your website and landing pages are well-designed to convert. If you’ve done the work of optimizing your landing pages into efficient mouse traps, successful PPC campaigns can be a profitable channel you can rapidly scale up to enter even the most crowded of markets.
Search ads is the only form of advertising that allows you to reach users at the very moment they’ve expressed intent for something. This unique feature is why Google Ads is the market leader in digital advertising. It's also the reason why pay-per-click marketing is so competitive. Nearly half of all small business owners are investing in search engine advertising, because on average, businesses can earn $2 for every $1 they spend in a Google Adwords campaign.
Unlike social media advertising, where users are usually browsing with no particular intention or goal, people use search engines to look for solutions to their immediate needs. Whether that solution comes in the form of an answer to a question, a selection of products, a comparison of services, or an in-depth analysis, often depends on the nature of the user’s search intent.
Keywords provide us insights into what users' intentions are. When you make your keyword selection in Google Ads, your ad needs to match that user intent in order to be effective. Depending on your customer base and the audience you're targeting, internet users may be at different points in the sales funnel, and this is often reflected in their choice of search query.
For example, the keywords, "discount workout equipment," "workout equipment repair," and "portable workout equipment," may share similar terms, but the intention behind each is wide-ranging. If your business sells exercise equipment, targeting all three of these users with the same messaging would not lead to a very successful campaign.
Targeting search intent can provide many opportunities for brands, but it’s important to note that successful keyword strategy is a science that requires data, specificity, and some creativity. In order for your search ads to get in front of the right audience and for your budget to only go towards the user clicks that really count, hyper-targeted campaigns are essential for transforming user intent into profitable action.
A smart, strategic paid media strategy can improve the performance and effectiveness of your Google Ads campaigns. But even then, optimizing search ads with the right targeting, campaign structure, messaging, and bid strategy takes expertise, work, and is by no means an automatic process.
This doesn't mean Google Ads can't be profitable. It can, but an iterative approach is essential. It's very likely that your first campaign will not be successful and may cost you money. However, it will give you loads of information about your set of keyword targets, the right bid amounts, the better ad formats, and all the details required to refine and optimize your campaign to improve its effectiveness and your overall return-on-ad-spend (ROAS).
“Google Ads is the most expensive place to advertise on the internet. Anyone who chooses to run a Google Ads campaign for their business should be prepared to pay a high price: At minimum, $5 per-click, and for some keywords $50 or more. It's important to have enough monthly budget to acquire at least a few hundred clicks, so even if your conversion rate is a few percentage points, you'll get enough conversions to calculate a statistically significant Cost per Acquisition / Return on Ad Spend (ROAS).
I highly advise businesses new to Adwords to plan to deploy a PPC budget for 3 months to allow for sufficient click data to be able to properly optimize campaigns. Performance marketing campaigns on PPC need enough budget and time for testing and optimization.”
PPC advertising has a variety of benefits that other forms of advertising can’t equally match. In a Social Media Today survey, 40% of businesses said they wanted to improve their PPC budget, primarily because of the potential it has to generate quality leads and revenue. Here are the primary reasons why PPC can be so powerful.
Everyone wants to be on page 1, but in very competitive, crowded industries, doing so through SEO strategy takes time, whereas paid media can get you to the top of the SERPs immediately. As mentioned earlier, paid ads are very good at intercepting traffic that would otherwise go to the top ranking organic results. If you're entering the market with a differentiated product or service that has a significant advantage over your competitors (either because of price or uniqueness), it’s a powerful way to immediately acquire market share.
This is the double-edged sword of Google Ads that makes it both an ideal and very tricky advertising strategy. By only paying per click, the advertiser only pays for those users who actually arrive on their website. However, I’ve seen CPCs as high as $950, meaning Google Ads campaigns can get very costly when mismanaged. Remember though, in an efficient advertising ecosystem, CPCs can come close to the point at which an advertiser breaks-even on their cost per acquisition.
Nevertheless, I’ve observed numerous examples where ecommerce companies run unprofitable advertising. Why would they do that?
They make up for their initial loss over time and eventually break even. We see this frequently with mobile app install campaigns and software companies with strong retention metrics.
To preserve and dominate market share to block out competitors.
Public market valuations for pre-IPO companies are often a multiple of topline revenue, assuming they are growing at 2-3x YoY. As a result, the strategy of many public companies is to buy revenue at any cost through digital advertising to end up with a higher valuation or give the impression they’re growing faster than they truly are.
Clean analytics and attribution data is the backbone of any Performance Marketing campaign - without it, you’re flying blind. It’s unfortunately quite common for even enterprise-grade companies to have gaps in their analytics, missing attribution information, and improperly setup conversion tracking.
Whether you want to run a short-term campaign to promote a new product or you only want your ad seen by people in a specific geographic region, PPC provides control over your campaigns to set these specifications.
With PPC campaigns, you can hyper-target and hyper-focus advertisements toward users who are further along in the sales funnel and are more likely to convert. When paid media campaigns are not performing well or producing results, you can scale down budgets or stop campaigns entirely.
This flexibility is crucial in being able to refine and improve campaign messaging and copy. Although pay-per-click can be expensive, it provides control for the advertiser more than any other digital marketing platform.
Your specific industry, business model, and ideal customer base will all influence how you choose to structure your ad campaigns. The strategies I outline here are campaign settings that work across industries, because they are centered on optimization and hyper-targeting.
Remember, successful campaigns are not measured in clicks, but in clicks that convert. Driving higher-value traffic to your website will deliver a huge impact through improved conversions and high ROI on your marketing spend.
What are you trying to achieve with all of the clicks you buy in a PPC campaign? If you're not quite sure, you need to take a step back and determine what is most valuable to your business right now before you move forward, whether that’s sales, leads, site traffic, or just general brand awareness.
When you set up a campaign in Google Adwords, you can choose a campaign goal, after which Google Adwords recommendations will guide you to certain campaign specifications. It's important not to over-rely on these suggestions, as ultimately, Google wants to make as much money off your campaign as possible. In order for you to also make money, you need to have clear metrics established so you can actually measure the value of every ad click you receive in your search campaign.
Once you’ve determined your campaign goals, the Google ads platform will guide you through a series of campaign settings to choose from. Creating a high-performing campaign will require you to optimize each of the below components, because having even one component off-target can result in your ads being seen by the wrong users that end up costing you money.
As you do your keyword research, you need to identify a broad swath of keywords to target -- both short-tail to long-tail. If you want to drive clicks that have the best chance of converting, it’s important to select keywords that have high intent for what you’re offering, and long-tail variants often fit this description.
The most obvious variations of your keywords are most likely already very competitive (i.e. “buy car”) because everyone else is also bidding on them. This is where thinking creatively can be rewarding. Long-tail keywords (that aren’t already saturated) present a variety of opportunities with:
Lower competition means the clicks are cheaper
If anyone is bidding on the long-tail variations, their ad copy is probably not as optimized as yours
More specific searches often have greater commercial intent and are farther down in the purchase further
Understanding your match types is also essential for successful keyword strategy. Match types are keyword settings that control what type of searches your ad will appear for. The four different types of match types are:
The exact keyword or close variants of the keyword
The exact word-for-word phrase or close variants of the phrase
The exact keyword, other variants of the keyword, and similar topics as determined by Google. (This keyword setting will reach the widest range of users and is Google Ads default setting)
Same as broad match, but allows your ad to only be shown for searches that also include the words you mark with a (+) sign
Strategically selecting keyword match types is essential in making sure you don’t show up for searches for which your products and services have no relevance. To simply target “car” in a broad match campaign could result in your ad being shown for search queries with intent as wide-ranging as, “Buy car,” “rent car,” “watch cars movie,” or “buy toy car.”
Showing irrelevant ads to users can also result in a lower Quality Score, which impacts your CPCs and your keyword bidding. Unless your goal is general awareness marketing, it's far better to find the specific keywords and phrases that your target audience is already using and design a hyper-targeted advertising campaign to those individuals. Your ads may get less impressions, but there is a good chance they will get far better clicks from users who actually might become qualified leads or potential customers.
When it comes to your campaign structure, you need to use Single Keyword Ad Groups. With SKAGs, you will only have one keyword per ad group, as well as accompanying ad copy that's highly relevant to that single keyword. Although it takes more work for your marketing teams, SKAGs are the most effective way to perfect your ad copy and landing pages to have the highest relevance to the user’s search query, helping improve your click-through-rate and conversion rate.
SKAGs allow you to create ads that match your keyword more closely. It’s far more efficient to target the highest-value keywords in your ad campaigns with hyper-specific ad copy and to send those clicks directly to optimized landing pages on your site. A user with a search query like, “best hotels in Boston,” has different needs than a user searching for “best family hotels in Boston.” For the later, having “family” in your ad copy will make your ad more relevant to searchers and will likely improve your performance with that specific keyword.
Besides targeting and messaging, SKAGs also make it easier to determine if the clicks you’re buying will perform well or not. They are the surest way to determine if Google Adwords can be a profitable marketing engine for your business.
In order to design a successful campaign, you only want your ads to appear where your customers actually are. Google Ads allows you to target users by city, state, country, zip code, latitude/longitude, and even a radius around a location. If you understand where your target market is located, or you want to earn new customers from a specific region, geotargeting is the easiest way to direct your ad impressions to those specific audiences.
Geotargeting is key for local businesses or those business owners with a brick-and-mortar store, but it is also beneficial to national brands wanting to make their campaigns more efficient by blocking regions where lower-value clicks or less conversions come from. Google Ads also allows you to modify your bid amounts based on location, which is a very good strategy for ecommerce companies.
As you geotarget, keep in mind that IP geolocation is imprecise, especially on mobile. Unless the users have enabled location settings for Google, Google will make their best guess on location from IP address.
For Display and Video campaigns, Google allows you to set targeted bid adjustments for mobile devices, tablets, and desktop. Google Ads even allows businesses to target mobile users with specific device models or wireless networks.
Whether or not you use device type targeting will depend on how your target audience is searching for your product or services. Almost a third of all mobile searches are location-based, so a local or small business should definitely be utilizing this campaign setting.
As you refine your campaigns, look to your analytics to determine whether or not your conversion rates are better on certain devices. If so, you may want to create a campaign that specifically targets those devices. If you’re not sure how your target audience best finds you, look to the data to teach you and then optimize accordingly.
Ad extensions can be a great way to improve your site visibility and CTR simply by having more information about your company appear in the search results pages. Ads with multiple extensions often get more clicks and perform better. There is also no additional cost for ad extensions, meaning there's no good reason not to use them on a regular basis.
There are a variety of extensions that you can add to your Google Ads to bring more value, but Google won’t always show your extensions. Google requires a minimum Ad Rank for your extensions to show, and will only show them when their analytics determine it will benefit your performance.
When your keyword bidding does get you in the top spots though, ad extensions can improve your brand visibility and entice the user to click. I will just highlight the most common and beneficial extensions here, as well as clarify which work better for certain industries.
Location extensions allow you to show your address, a map, as well as the users proximity to your location. They can also include a call extension so people can have your phone number and call directly from their mobile device. For any local business with a brick-and-mortar store, using this extension is one of the fastest ways to drive site traffic and foot traffic.
Using call extensions is a good idea for businesses that take appointments, reservations, or where a phone call would be the next step in the sales funnel. Call extensions place your company phone number at the top of the ad, making it easy for users to call your business, particularly when they are searching for your services on a mobile device, as all they have to do is click your number to call.
Sitelink extensions take users to specific landing pages on your site. Because sitelink extensions allow you to supplement an ad with more information about your products and services, and at no additional cost, those advertisers on a small budget can get loads of value from maxing out sitelink extensions and including as many as they can. You can include five links to different landing pages on your site. The landing pages you choose though should still have relevance to the users search intent and be optimized for conversion.
Overall, sitelink extensions help your ad stand out from your competitors and can have a positive impact on many of your PPC metrics. Data shows that sitelinks can improve CTR by average of 10-20%, which in turn raises Quality Scores and reduces CPCs.
With structured snippets extensions, your ads take up more real estate on the page. This extension empowers you to add four additional headlines and descriptions. If you are targeting keywords with a more broad search intent, structured snippet extensions give you more opportunities to use ad copy to establish your brand’s relevance to the user’s needs.
You need to create a negative keyword list to prevent Google from showing your PPC ad for certain designated words or phrases. Using negative keywords can help improve your ad relevance, boost Quality Score, and keep your ads from getting low-quality clicks that are unlikely to end in sales.
Let's say your small business sells high cost, luxury furnishings. The keywords you’ll want to put on your negative keyword list will be those that users rely on when searching for lower-cost items, like, "cheap furniture," or "affordable furniture." If you don’t take the time to put together a negative keyword list and allow Google to show your text ads for these search terms, much of that PPC traffic will be users who were never willing to spend close to your products’ average cost.
Choosing the right negative keywords is both a science and an art. Working with a digital marketing and PPC agency like ours with experience in your industry can give your brand a leg up, as we have already learned many of the most common negative keywords by industry, as well as the right keywords that deliver the best results.
Identifying negative keywords for your campaign may take some trial-and-error, but just remember, choose carefully. You don't want to exclude any search terms that could potentially bring you new customers.
To help your PPC advertising become even more profitable, RLSAs allow you to modify your maximum bid based on if a searcher has visited your site previously. It’s a great way to ensure you’ll show up higher on the page when targeting someone who is in your existing audience, a past customer, or from high-value traffic you’ve paid to acquire.
Retargeting is a very cost-effective marketing strategy, because it has lower CPCs and higher conversion rates. Because retargeting is so effective, and there is so much additional information about the opportunities it presents to advertisers, I've written an entire ebook on it. In Part III of this paid media guide, I share the best practices of retargeting across a variety of ppc ad platforms, including Facebook ads, Google Search, Bing Ads, and more.
In a text ad, copy is everything. Relevant text ad copy will be the difference between why someone clicks on your ad versus your competitors in the search engine results pages. In the longer term, it will also influence your Quality Score, ad rank, and the cost of your future PPC marketing efforts.
Google Ads work and produce good results when the ad copy has high relevance to users' search queries. This is another reason why I insist on using SKAGs, as you can create unique text ads for each target keyword in each ad group. By doing this, you also have a better chance of standing out against your competitors, particularly if they have not taken the time to optimize their copy.
Let’s look at a few examples of search ads that have highly-targeted ad copy. The below ppc ad appeared in the highest ad position for the search term "camper vans yosemite”.
In this ad, the headline text has very close relevance with the search term and uses the same keywords.
The description text provides answers to a variety of questions someone looking to rent a campervan for the short-term might have, like insurance, booking, variety, delivery, and travel flexibility.
For another example, let’s look at the top ranking ads for the search term, “best vegan supplements.” Both ads have headlines that are very relevant to the user’s query. The description texts have less relevance, but show more of what the websites offer. As the top ranking ads, both have different ad extensions they have used to enhance their advertisement.
In this example, ad extensions may be the deal breaker for where the user chooses to click.
The first ad uses a structured snippet extension to take up more space and to direct the user to additional information that a vegan would likely be curious about, like ingredients or an FAQ page.
However, the second ad has included a seller’s rating extension with their ad. With a 5-star rating and over 10-thousand reviews, this extension brings a lot of value to a user who is looking for the “best.”
Once you’ve gotten the click, your optimization work isn’t over yet. Even perfect Adwords Campaigns are of no use if the traffic doesn’t convert. You need to make sure the user experience and web design of your landing page meets user needs as well and has direct relevance to their original search query.
Nothing is worse than paying $50 for a click only to have a user immediately bounce back to the search results. To create the hyper-targeted, optimized campaigns that improve your ROAS, you need to have PPC landing pages specifically designed to help turn that PPC traffic into real lead generation or revenue for your business.
Whatever the initial goal for your campaign -- whether sales, lead generation, or site traffic -- your landing page needs to be able to complete that goal. Here are a few ways that you can optimize your landing pages to make sure they carry their weight and complete the final task.
Optimize your landing page copy with the LinkGraph Copy Optimizer Our software will give you insight into what topics have topical relevance to the targeted search term
Make sure your website is fastUsers are not going to stay on your PPC landing page if they are waiting for images and text to load
Use CTAs to get users to perform an actionYour CTA placement and text needs to guide users to the conversion action. If you’re not sure which CTAs will work best, A/B test and examine the results
Elevate your page experienceA good UI/UX design will keep your user on the page, maybe even at times when they don’t find exactly what they are looking for. Your website needs to be a place users want to spend time, and that PPC landing page