Learning Hub Blog Post

Meet the LinkGraph Team | Head of Customer Success: Shania Powell

BLOG POSTS Uncategorized
By Zoe Tan
Nov 19, 2021
Have you ever wondered what it’s like working at a fast-paced, creative, and growing digital marketing agency? At LinkGraph, we’ve developed an award-winning company culture and are proud to provide SEO jobs that are not only fun but a workplace environment where our employees can thrive and grow.
For this reason, we have decided to start a new series on our blog to highlight our amazing team and give you some insight into what it’s like working at LinkGraph.
 
To kick off our employee spotlight series, we want to introduce Shania Powell, our Head of Customer Success. Shania plays a key role in managing our team of customer success managers and ensuring that all our clients’ needs are met. 
Shania Powell, LinkGraph Head of Customer Success

What does your daily routine look like?

My daily routine consists of hopping on success calls with clients, analyzing the progress of our campaigns both internally and externally, pushing projects over the finish line, coaching members of our team to ensure that they are successful in their roles. Essentially I assist in the day-to-day operations of all things LinkGraph.
 

How is working at LinkGraph different than your previous work experiences?

LinkGraph is different than the places I have worked previously as I get to work with clients from all industries (I was used to only working in Hospitality). No matter what type of business you have or the goals you would like to achieve you are going to need a well thought out SEO strategy.
 

What is your favorite part about working at LinkGraph?

I love being able to request and suggest new features or functionality to our SearchAtlas software suite and internal software as we have an amazing team of software engineers that can make my ideas a reality (not to mention they can make it happen pretty quickly as well)
 

What is an important career lesson you’ve learned?

I have learned that you cannot make everyone happy all the time, but we can come pretty dang close!
 

Share a fun fact about yourself

I am a massive fan of Beyoncé and I hope that one day I will be able to actually meet her!
 

What is your favorite book//movie//tv show//vegan food//type of workout?

It is hard for me to pick one singular thing that is my favorite for any category, but if I had to choose my all-time favorite food it would have to be Pots Vegan Egyptian food here in Las Vegas, anything on their menu is amazing and I could eat it every single day for the rest of my life!
 
 
We are always on the lookout for top talent, if you are interested in joining the team, please visit the LinkGraph careers page for current opportunities. If you don’t see anything that fits your skillset, send us an email at [email protected]
 
 
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